If we have been in conversation with you to help troubleshoot, we will lower your high bandwidth flags to prevent your account receiving an increased alert level. We will request you reply to our support team so we can review your current process and make sure there is no unexpected behavior causing the high bandwidth.Īfter three weeks of high bandwidth use… second email notification sent. Once a second flag is applied, you will receive an automated note from our system notifying you that your account is using an excessive amount of bandwidth. If bandwidth returns to normal use, no follow-up is necessaryĪfter two weeks of high bandwidth use… first email notification sent. We will flag your account for high activity but this is only for our internal tracking. After one week of high bandwidth use… no account changes.
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